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Q: How do I take the VCS Test online.
A: Once you purchase a VCS test, you will be able to click on
the take test button. Read the instruction page and proceed to
the test page. When on the test page, you will be instructed to
cover your left eye, and a test pattern of light and dark bars
will be presented in the middle of your screen. Below the test
pattern will be four response buttons. They indicate that the
bars are tilted to the right, straight up, tilted to the left,
or that you are not sure (cannot see any bars). Click on one response
button to indicate what you can see. After responding to 45 patterns
for testing the right eye, you will be instructed to cover your
right eye. Respond to each of the 45 patterns presented for testing
the left eye. If you are not sure that you are seeing a pattern,
indicate what you think you might be seeing. If you cannot see
anything, press the "not sure" button. Immediately
after completing the test, you will see a response indicating
that you tested "positive" or "negative" for
the potential presence of a biotoxin-induced effect. A complete
file of the results will be available to you through the sidebar
buttons.
Q: I cannot login!
A: Verify that you have entered the correct login name and password
(the same one you used to purchase the VCS test). Check to make
sure your browser supports high encryption (128bit). 128bit encryption
is required to login to this site due to security reasons.
Visit your browser's website to get the latest security package.
Netscape | Internet Explorer
Q: Why can't I login with the login name and password that was
emailed to me?
A: Your browser must be set to accept cookies. You will not be
able to login without cookies enabled. To enable cookies, please
see your browser's documentation. For any other questions or comments
please email our support personnel.
Q: I cannot access this web site from any other computer. It keeps
telling me that there is a DNS error or that "The page cannot
be displayed".
A: This is a browser issue. There are some known problems with
those accessing this site using non-standard versions of Internet
Explorer while accessing secure portions of the site. Installing
a newer, standard version of Internet Explorer fixes this problem.
You can check your browser version by clicking on Help>>About
Internet Explorer or Help>>About Netscape. Check to make
sure your browser supports high encryption (128bit) and that it
does not state "This is a customized version of Internet
Explorer". 128bit encryption is required to login to this
site due to security reasons.
Visit your browser's website to get the latest security package
or to download a non?customized browser version. Netscape | Internet
Explorer
Q: I have a "color warning" at the top of my screen.
How can I fix my color?
A: You need a video card that supports more than 8?bit color
so that the VCS test will function properly. Not all video cards
are capable of greater than 8-bit color.
To check if your video card supports 8-bit color: 1. Right Click
on the desktop 2. Choose Properties. 3. Choose the Settings tab.
4. Under Colors if you only see 256 color than you will need to
try this test on a another computer with more colors. If you see
16?bit or greater, select it and follow the instructions.
Q: If I quit the VCS test before finishing, will that count as
having taken the test?
A: NO, the test will be available to you until you have completed
it, have received a "positive" or "negative"
result, and we have recorded your score in your permanent file.
Email us with additional questions. We answer emails as quickly
as we can, but we receive many email inquiries. Please look for
answers to your questions on our site before emailing. Please limit
your emails to essential questions. At times, Alex, our webmaster
must refer questions to Dr. Shoemaker. Please be
patient in waiting for a reply. At times, it takes more than a week
for Alex to reply.
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